This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our food delivery mobile application (“App”).
By using the App, you agree to the terms outlined in this policy.
We may collect and process the following types of information:
Personal Information: Name, email address, phone number, delivery address.
Location Data: Real-time location to show nearby restaurants and deliver orders.
Payment Information: Collected securely through third-party gateways (we do not store card details).
Device and Log Information: IP address, app version, device type, and crash reports.
We use your information to:
Process food orders and coordinate deliveries
Show personalized restaurant listings based on your location
Send order status updates, OTPs, and important notifications
Improve app performance and troubleshoot technical issues
Contact you with promotions (only if you consent)
We do not sell your personal data. We may share data only with:
Restaurants and delivery partners to fulfill orders
Payment service providers for secure transactions
Analytics or crash reporting services (with anonymized data)
Legal authorities when required by law
We implement encryption, firewalls, and access controls to protect your data. Sensitive data such as payment credentials are handled by trusted and certified third-party services.
Edit Profile: You may update your account information in the app settings.
Delete Account: You may request account deletion .
Communication Preferences: You can opt out of promotional notifications in settings.
Our services are not intended for children under the age of 13. We do not knowingly collect data from children.
We may update this policy occasionally. When we do, we will revise the "Effective Date" at the top. Continued use of the app after changes means you accept the revised policy.
If you have questions about this policy or how we handle your data, please contact:
Email: support@bfoodsurvey.infixhitechinnovations.com
Phone:+91 90476 69514
Address: 142/94,THAYAPPA STREET,NATRAMPALLI,VTC: NATRAMPALLI,PO: Natrampalli,Sub District: Tirupathur,District: Vellore,State: Tamil Nadu,PIN Code:635852
